Return Policy

FarmGreat’s easy return promise

Enjoy shopping on FarmGreat with our easy return and return and refund policy

7-Day Return

You have 7 days to make a return request after you order has been delivered.

Easy and Free Return

ZERO fees if return and item

Full Refund

You will receive 100% refund for your item plus shipping fees, if the product you received is damaged in transit or incorrectly shipped, or does not match what you ordered. We’ll take it back at no cost to you. See what you can return.

Authenticity Guarantee

We are committed to offerings our customers only genuine and original products.

How does our return policy work?

Initiate a Return

Return via Product Return Form or call us if you have any questions.

Place RMA Number on your return package

Please speak to our friendly customer services staff on 234-802-9920-827 or Click Here to email us; you will receive instructions and a unique return merchandise authorization (RMA) number to place on your return package to ship back to FarmGreat.

Return the item

Place the item in its original packaging, including any accessories, tags, labels or freebies. Always ensure your Return pack is included with its assigned RMA number. That is your proof of return.

Refund Process

Once we receive your returned item, we will inspect it and process your refund via voucher or bank transfer. See our timelines here.

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